# Treat members like members, from the first visit

Show the sign-up offer only to people who have not joined. Greet members by status, remind them of rewards they have not used, and fill the gaps in their profile.

[Get a demo](https://www.triggerbee.com/demo)

## Every stage of membership

Your CRM knows who is a member. Triggerbee makes your site act on it.

-   ### Recruit new members

    Show the membership offer only to visitors who have not joined, so loyal members never see an ad for a club they are already in.

-   ### Nudge members to log in

    Recognise returning members and ask them to sign in, so their personal offers and bonus checks apply.

-   ### Remind them of rewards

    Target members with unredeemed coupons or bonus checks the moment they land.

-   ### Celebrate the moments

    Greet members on their birthday or when they reach a new tier, with an offer made for them.

-   ### Offers by tier

    Run a variant for each loyalty level, straight from the tiers in your CRM.

-   ### Complete the profile

    Ask members for a missing email, phone number or marketing consent, right on your site.

-   ![Three smiling women in bold KICKS beauty make-up, cheek to cheek.](https://www.triggerbee.com/images/testimonials/kicks-tiina.webp)

    480% higher than average click-through rate on a points reminder.

    ![KICKS](https://www.triggerbee.com/logos/customers/kicks.svg)

    > “Triggerbee helps us capture more club members and email subscribers, while also boosting the use of bonus checks and personal offers. I value how easy it is to create and design campaigns in Triggerbee, and I’ve consistently received helpful advice and support from my contact person.”

    Tiina Tauru Online Visual Merchandiser, KICKS

    [Read the customer story](https://www.triggerbee.com/customers/kicks)

-   ![Friends toasting with wine glasses at a dinner table, with the Cervera logo.](https://www.triggerbee.com/images/home/cervera.avif)

    €130K in assisted sales from one Christmas calendar

    ![Cervera](https://www.triggerbee.com/logos/customers/cervera.svg)

    > “Triggerbee has allowed us to create more personalized popups and campaigns, resulting in higher revenue and a rapidly growing customer base.”

    Felicia Hammar CRM Manager, Cervera

    [Read the customer story](https://www.triggerbee.com/customers/cervera)

-   ![Two people in Didriksons winter parkas walking along a windy coastline.](https://www.triggerbee.com/images/testimonials/didriksons-tim.webp)

    +40% reachable contacts in 12 months

    ![Didriksons](https://www.triggerbee.com/logos/customers/didriksons.svg)

    > “We’ve increased our customer base by over 40% from 12 months ago, and our AoV is €20 higher for purchases made with the promo code distributed with Triggerbee.”

    Tim Agerblom E-commerce Manager, Didriksons

    [Read the customer story](https://www.triggerbee.com/customers/didriksons)

-   ![A K-Bygg employee in a branded work jacket in the warehouse, arms open in welcome.](https://www.triggerbee.com/images/testimonials/k-bygg-erika.webp)

    +53% higher average order value

    ![K-Bygg](https://www.triggerbee.com/logos/customers/k-bygg.svg)

    > “In just 2 months, we gained 10,000+ new email subscribers with Triggerbee.”

    Erika Skalman E-commerce Sales Manager, K-Bygg

    [Read the customer story](https://www.triggerbee.com/customers/k-bygg)

## Grow the club, then keep it active

1.  ### Recruit without bothering members

    Sync your member list from the CRM and exclude it from the campaign. Cervera offered new visitors a welcome coupon to join, and existing members never saw it.

    -   CRM member lists as exclusions
    -   Welcome offers for new members
    -   Popups, callouts or inline banners

2.  ### Get members to log in and use their rewards

    Say goodbye to low engagement rates and members forgetting to redeem their points. Remind members to log in or redeem unused points when they return to your website.

    -   Login nudges for known members
    -   Reminders of unused coupons and bonus checks
    -   Targeting by CRM status and device

    [See website visitor identification](https://www.triggerbee.com/platform/identity)

3.  ### Give every tier its own offer

    Build better customer relationships by recognising your members on their birthdays, or by notifying them of new benefits when they reach a new membership tier. Thanks to Triggerbee’s CRM synced audiences, you can target them across your own channels.

    -   CRM tiers as audiences
    -   One variant per level
    -   Birthday and milestone greetings

    [See audiences](https://www.triggerbee.com/platform/audiences)

4.  ### Fill the gaps in member profiles

    Ask for the details your CRM is missing, such as an email address or marketing consent, and send them straight back to the member’s profile.

    -   Missing emails, phone numbers and addresses
    -   Marketing consent
    -   Synced back to your CRM

    [See data collection](https://www.triggerbee.com/platform/data-collection)

5.  ### Ask members what they think of the program

    Analytics shows what members click, not what they think of your program. Run NPS, CSAT or short surveys for members only, then target future campaigns on their answers.

    -   NPS, CSAT and micro-surveys
    -   Shown to members only
    -   Answers become audiences

    [See customer feedback](https://www.triggerbee.com/use-cases/customer-feedback)

## Choose the plan that fits your needs

Book a demo and we’ll help you pick the plan that fits your team.

-   ### Pro

    Take your customer engagement to the next level

    Best suited to teams that want to engage visitors with forms, surveys, games and personalized content.

    [Book a demo](https://www.triggerbee.com/demo)

    #### Key features in Pro

    -   Web & app experiences: forms, surveys, gamification, referrals, and more
    -   CRM targeting
    -   Behavioral analytics
    -   Personalization
    -   Automations
    -   Customer profiling
    -   Sales analytics
    -   12 integrations + Zapier

-   Enterprise

    ### Success

    Unlimited experiences and hands-on help from our team

    Best suited to larger teams that want unlimited experiences and a dedicated success manager.

    [Book a demo](https://www.triggerbee.com/demo)

    #### Key features in Success

    Everything in Pro, plus:

    -   Dedicated success manager
    -   Customized campaign creation
    -   1:1 onboarding Offered to high-traffic sites and subject to availability. Contact us to learn more.
    -   Done-for-you account set up
    -   Strategic planning
    -   Campaign migration
    -   Implementation help
    -   Access to all new features
    -   Traffic overage grace
    -   Custom SLAs

[See full pricing](https://www.triggerbee.com/pricing)

## Loyalty & membership FAQ

**Can I hide the sign-up offer from existing members?**

Yes. Sync your member list from your CRM and exclude it from the campaign [audience](https://www.triggerbee.com/platform/audiences). Only visitors who have not joined will see the offer.

**Which CRM and loyalty platforms does this work with?**

Triggerbee syncs audiences from the major Nordic CRM and loyalty platforms, such as [Voyado](https://www.triggerbee.com/integrations/voyado) and [Rule](https://www.triggerbee.com/integrations/rule), and connects to more than 1,000 other tools through [Zapier](https://www.triggerbee.com/integrations/zapier).

**Can I show a different message per loyalty tier?**

Yes. Use each tier from your CRM as an [audience](https://www.triggerbee.com/platform/audiences) and give each one its own campaign variant.

**Do I need a developer?**

No. [Audiences](https://www.triggerbee.com/platform/audiences), [campaigns](https://www.triggerbee.com/platform/experiences) and targeting all run from the Triggerbee dashboard. Recognising members on your own login page takes a small [identification snippet](https://www.triggerbee.com/platform/identity).

## Explore more use cases

-   [Personalization Explore](https://www.triggerbee.com/use-cases/personalization)
-   Lead generation Explore

    [Read more](https://www.triggerbee.com/use-cases/lead-generation)

-   Gamification Explore

    [Read more](https://www.triggerbee.com/gamification)

-   Referral marketing Explore

    [Read more](https://www.triggerbee.com/use-cases/referral-marketing)

-   Customer feedback Explore

    [Read more](https://www.triggerbee.com/use-cases/customer-feedback)

## See how Triggerbee turns your customer signals into revenue

[Get a demo](https://www.triggerbee.com/demo)
