# Turn anonymous shoppers into loyal customers

Most of your traffic never logs in. Triggerbee recognises returning shoppers, connects them to your CRM, and shows each one the offer that fits where they are, from the first visit to the next order.

[Get a demo](https://www.triggerbee.com/demo)

## Built for the way people shop online

One platform for the whole store: who is browsing, what they are after, and what to show them next.

-   ### Know who is browsing

    Newsletter clicks, logins, purchases and Triggerbee forms identify shoppers, and keep them recognised across sessions and devices.

-   ### Grow your email and SMS list

    Welcome offers, games and quizzes that only visitors who have not subscribed yet see, with a unique coupon code for every sign-up.

-   ### Your CRM segments, on your site

    Target by CRM lists and tags, combined with what shoppers browse, their location, device or traffic source.

-   ### Bring hesitant shoppers back

    Catch visitors with items in their cart before they leave, and remind returning ones what they looked at.

-   ### Turn buyers into members

    Recruit to your loyalty club, nudge members to log in and remind them of rewards they have not used.

-   ### See what sells

    Revenue and assisted sales for every campaign, A/B tests to find the offer that pays, and the brands and categories shoppers care about most.

-   ![Two people in Didriksons winter parkas walking along a windy coastline.](https://www.triggerbee.com/images/testimonials/didriksons-tim.webp)

    +40% reachable contacts in 12 months.

    ![Didriksons](https://www.triggerbee.com/logos/customers/didriksons.svg)

    > “We’ve increased our customer base by over 40% from 12 months ago, and our AoV is €20 higher for purchases made with the promo code distributed with Triggerbee.”

    Tim Agerblom E-commerce manager, Didriksons

    [Read the customer story](https://www.triggerbee.com/customers/didriksons)

-   ![Friends toasting with wine glasses at a dinner table, with the Cervera logo.](https://www.triggerbee.com/images/home/cervera.avif)

    €130K in assisted sales from one Christmas calendar

    ![Cervera](https://www.triggerbee.com/logos/customers/cervera.svg)

    > “Triggerbee has allowed us to create more personalized popups and campaigns, resulting in higher revenue and a rapidly growing customer base.”

    Felicia Hammar CRM Manager, Cervera

    [Read the customer story](https://www.triggerbee.com/customers/cervera)

-   ![A K-Bygg employee in a branded work jacket in the warehouse, arms open in welcome.](https://www.triggerbee.com/images/testimonials/k-bygg-erika.webp)

    +53% higher average order value

    ![K-Bygg](https://www.triggerbee.com/logos/customers/k-bygg.svg)

    > “In just 2 months, we gained 10,000+ new email subscribers with Triggerbee.”

    Erika Skalman E-commerce Sales Manager, K-Bygg

    [Read the customer story](https://www.triggerbee.com/customers/k-bygg)

-   ![Three smiling women in bold KICKS beauty make-up, cheek to cheek.](https://www.triggerbee.com/images/testimonials/kicks-tiina.webp)

    480% higher than average click-through rate on a points reminder

    ![KICKS](https://www.triggerbee.com/logos/customers/kicks.svg)

    > “Triggerbee helps us capture more club members and email subscribers, while also boosting the use of bonus checks and personal offers.”

    Tiina Tauru Online Visual Merchandiser, KICKS

    [Read the customer story](https://www.triggerbee.com/customers/kicks)

## See which shoppers buy, and what each campaign earns

Compare how anonymous, identified and logged-in shoppers buy, and see the revenue every campaign brings in.

[See analytics](https://www.triggerbee.com/platform/analytics)

-   ### Audience analytics

    Compare anonymous, identified and logged-in visitors on their share of visits, purchases and revenue, and see which ones buy more than their share.

-   ### See how your experiences impact revenue

    Revenue and purchases within 7 days of a credited interaction, such as a copied coupon or a submitted form, per experience.

## From first visit to repeat order

1.  ### First visit: make an offer worth an email address

    Everyone knows that the money is in the list. Triggerbee makes it easy to profitably grow your list, distribute welcome offers, and send new subscribers straight to your CRM / Marketing Automation software on autopilot.

    -   Welcome discounts and games
    -   Hidden from existing subscribers
    -   Email and SMS sign-ups
    -   Unique coupon codes

    [See lead generation](https://www.triggerbee.com/use-cases/lead-generation)

2.  ### Nurture high intent buyers based on their interests

    Triggerbee enables you to reach out to potential customers who’ve shown a strong interest in your offerings. Don’t miss the opportunity to re-engage and guide them toward conversion, boosting your bottom line effortlessly.

    -   Banners by interest
    -   Product quizzes and guides
    -   Embedded, not only popups

    [See personalization](https://www.triggerbee.com/use-cases/personalization)

3.  ### In the cart: catch shoppers before they leave

    Only 40% of ecommerce brands have an abandoned cart flow in place. And less than 10% proactively tries to save a cart about to be abandoned on their website. Triggerbee’s predictive exit intent technology identifies visitors who are about to abandon their cart and intervenes with a compelling offer. Reclaim these sales proactively to significantly boost your revenue.

    -   Exit-intent triggers
    -   Only shoppers with items in cart
    -   Countdowns and coupon codes

4.  ### After the order: turn buyers into members

    Your CRM already knows who is a member and who has rewards left to use. Turn those lists and tags into audiences: offer membership only to customers who have not joined, and ask members to log in so their personal offers apply. Cervera hid their sign-up offer from existing members, and Nordic Nest reminds members to log in and use their rewards.

    -   CRM lists and tags as audiences
    -   Sign-ups that skip members
    -   Login nudges
    -   Unused-reward reminders

    [See loyalty & membership](https://www.triggerbee.com/use-cases/loyalty)

5.  ### Behind it all: one profile per shopper

    Every visit, device, purchase, answer and interest lands in one profile. After every visit, Triggerbee syncs behaviour and interest profiles to the same contact in your CRM, so your email and SMS segments get sharper and your site knows what your CRM knows.

    -   Synced to your CRM after every visit
    -   Across sessions and devices
    -   100% first-party data

    [See website visitor identification](https://www.triggerbee.com/platform/identity)

## E-commerce FAQ

**Which e-commerce platforms does Triggerbee work with?**

Any store you can add a script to, including Shopify, [Centra](https://www.triggerbee.com/integrations/centra) and BigCommerce. Triggerbee also syncs with the CRM and email tools retailers use, such as [Voyado](https://www.triggerbee.com/integrations/voyado), [Rule](https://www.triggerbee.com/integrations/rule) and [Klaviyo](https://www.triggerbee.com/integrations/klaviyo).

**Will it slow down my store?**

No. The Triggerbee script is lightweight and loads without affecting your site speed.

**Do I need a developer?**

No. [Campaigns](https://www.triggerbee.com/platform/experiences), [audiences](https://www.triggerbee.com/platform/audiences) and targeting all run from the dashboard. Recognising shoppers on your own login and checkout takes a small [identification snippet](https://www.triggerbee.com/platform/identity).

**What about GDPR?**

Triggerbee uses only [zero-party](https://www.triggerbee.com/glossary/zero-party-data) and [first-party data](https://www.triggerbee.com/glossary/first-party-data) your shoppers have agreed to, with no third-party cookies, and you own everything in your account.

## Use cases for e-commerce

-   [Personalization Explore](https://www.triggerbee.com/use-cases/personalization)
-   Lead generation Explore

    [Read more](https://www.triggerbee.com/use-cases/lead-generation)

-   Gamification Explore

    [Read more](https://www.triggerbee.com/gamification)

-   Referral marketing Explore

    [Read more](https://www.triggerbee.com/use-cases/referral-marketing)

-   Loyalty & membership Explore

    [Read more](https://www.triggerbee.com/use-cases/loyalty)

-   Customer feedback Explore

    [Read more](https://www.triggerbee.com/use-cases/customer-feedback)

## See how Triggerbee turns your customer signals into revenue

[Get a demo](https://www.triggerbee.com/demo)
