1.  [Customer stories](https://www.triggerbee.com/case-studies)
2.  Jula

![Screenshot: Jula’s Customer Satisfaction Survey, as shown on the live website.](https://www.triggerbee.com/images/wordpress/case-studies/2023/10/julasurvey1v2.webp)

Jula Email marketing

# Jula’s Customer Satisfaction Survey

**Response Rate**

- 25,6%

**Challenge**
Jula wanted to gauge customer satisfaction during the purchasing process.

**How they did it**
They placed a Triggerbee survey in the Checkout to gauge customer satisfaction, by asking the shopper to rate their experience from “disappointing” to “awesome”, leading to hundreds of responses (and counting).

[Get a demo](https://www.triggerbee.com/demo)

## More from Jula

-   Jula Campaigns & gamification Jula’s Social Media Contest Nudge Jula wanted to increase the amount of participants on their social media contest through their website.

    [Read more](https://www.triggerbee.com/case-studies/julas-social-media-contest-nudge)

## See what Triggerbee could do on your site

[Get a demo](https://www.triggerbee.com/demo)