1.  [Customer stories](https://www.triggerbee.com/case-studies)
2.  Efva Attling

![Screenshot: Efva Attling’s Retail Post-purchase NPS, as shown on the live website.](https://www.triggerbee.com/images/wordpress/case-studies/2024/10/efvaattlingnps.webp)

![Efva Attling](https://www.triggerbee.com/logos/customers/efva-attling.svg)E-commerce

# Efva Attling’s Retail Post-purchase NPS

**Survey Response Rate**

- 50%

**Challenge**
Efva Attling wanted to gauge the customers’ experience and better understand their feelings around purchases they make in their physical store.

**How they did it**
They created an NPS survey using Triggerbee, asking customers how satisfied they are with their purchase and to leave any additional thoughts on the whole experience.

After purchasing items in their physical stores, an automation was triggered using Voyado and customers were sent an email, with a link to a landing page with the embedded survey campaign.

This creates a seamless digital and physical experience for Efva Attling customers.

[Get a demo](https://www.triggerbee.com/demo)

## More from Efva Attling

-   ![Efva Attling](https://www.triggerbee.com/logos/customers/efva-attling.svg)Email marketing Efva Attling’s Onsite Influencer Greeting Efva Attling works with a lot of influencers and drives traffic from social media.

    [Read more](https://www.triggerbee.com/case-studies/efva-attlings-onsite-influencer-greeting)

## See what Triggerbee could do on your site

[Get a demo](https://www.triggerbee.com/demo)