1.  [Customer stories](https://www.triggerbee.com/case-studies)
2.  Care of Gerd

![Screenshot: Care Of Gerd Skincare Guide, as shown on the live website.](https://www.triggerbee.com/images/wordpress/case-studies/2024/12/careofgerdquiz1-scaled.webp)

Care of Gerd E-commerce

# Care Of Gerd Skincare Guide

**Completion Rate**

- 79%

**Clicks to recommended product**

- 87,9%

**Challenge**

c/o Gerd along with their marketing partners Extend Marketing wanted to guide customers online, just like in retail stores.

**How they did it**

[Extend Marketing](https://www.extendmarketing.se/) used Triggerbee to create a personalized skincare guide on their website – which asks 13 questions to create a customized routine. Customers got product tips based on their answers and also follow-ups with tailored communication. For example, if a customer is sensitive to fragrances, they only receive recommendations on fragrance-free products.

This resulted in a fantastic 79% completion rate for customers who started the quiz, and 87,9% continuing to the product page of the recommended product.

This campaign has both improved the customer experience and facilitated a longterm relationship between Care of Gerd and their customers.

> “This is a reminder of how the power of data can bring a personal touch even in digital encounters.”

Sebastian Nilsson Rundlöf Co-founder of Extend Marketing

[Get a demo](https://www.triggerbee.com/demo)

## More from Care of Gerd

-   Care of Gerd Lead generation Care Of Gerd Black Week Early Access Popup c/o Gerd along with their marketing partners Extend Marketing wanted to gain new email subscribers in the lead-up to Black Week.

    [Read more](https://www.triggerbee.com/case-studies/care-of-gerd-black-week-early-access-popup)

-   Care of Gerd Campaigns & gamification Care Of Gerd Black Week Discount Popup c/o Gerd with their marketing partners at Extend Marketing wanted to promote their sitewide Black Week discount.

    [Read more](https://www.triggerbee.com/case-studies/care-of-gerd-black-week-discount-popup)

## See what Triggerbee could do on your site

[Get a demo](https://www.triggerbee.com/demo)