1.  [Customer stories](https://www.triggerbee.com/case-studies)
2.  Apohem

![Apohem’s personalized loyalty reminder using e-commerce gamification to boost engagement. The campaign targets members with unredeemed coupons and bonus points, reminding them to claim rewards before they expire. By leveraging real-time customer data, Apohem increases conversions and strengthens loyalty through timely, personalized incentives.](https://www.triggerbee.com/images/wordpress/case-studies/2023/09/Apohem-Loyalty-Reminder-2-scaled.webp)

Apohem Email marketing

# Apohems Membership Coupon Reminder popup

**Click-through rate**

- 19.11%

**Click to purchase rate**

- 28.6%

**Challenge**
Apohem wanted to boost engagement and coupon redemption rates among their loyalty members.

**How they did it**
Apohem identified members with unredeemed coupons in their CRM, synchronized this data with Triggerbee, and created a specific audience in Triggerbee. They then designed a beautiful, targeted popup in Triggerbee, which was targeted to the CRM segment with unredeemed coupons. When members with unused coupons visited Apohem.se, they saw this popup, and it served as a gentle reminder of their active bonus checks which incentivised them to make purchases and redeem their rewards.

> “With Triggerbee we’re able to create a personalized experience on site, guide our customers to the products they’re looking for and improve conversion.”

Vanessa Kuslap Head of Growth

[Get a demo](https://www.triggerbee.com/demo)

## More from Apohem

-   Apohem Personalization Apohems Membership Signup Popup How Apohem drove signups to a new loyalty program by excluding existing members from the campaign with Voyado audience sync.

    [Read more](https://www.triggerbee.com/case-studies/apohems-membership-signup-popup)

-   Apohem Campaigns & gamification Apohem’s Product Recommendation Quiz How Apohem built a multi-step sunblock recommendation quiz with 16 variants to lift product visibility and summer sales.

    [Read more](https://www.triggerbee.com/case-studies/apohems-product-recommendation-quiz)

-   Apohem Campaigns & gamification Apohem Black Week Early Access Popup Apohem wanted to promote early access to Black Week to their Club Apohem members.

    [Read more](https://www.triggerbee.com/case-studies/case-apohem-black-week-early-access-popup)

## See what Triggerbee could do on your site

[Get a demo](https://www.triggerbee.com/demo)